DELIVERY & RETURNS


Returns (if applicable)

In case of return please write your query to us on contact@kilchu.com. Make sure the email is raised within 5 days of order received. We shall get back to you at the earliest.
Please note:

  1. The order return will only be considered in case of damaged products.
  2. Emails raised after 5 days of order received will not be entertained
  3. The Packaging has to be kept intact with the invoice of sale tagged along.
  4. No exchange for products on sale. Woops!!.
  5. Shipping across India is absolutely free. The Order might take anytime between 5 to 8 working days to deliver the parcel.

 

In case of Exchange :
Write to us mentioning your query about the size/product  you are looking for(the 5 day protocol applies here too!). We shall notify you on the status of its availability.

  1. The Packaging has to be kept intact with the invoice of sale tagged along
  2. The exchange will only be made possible for product priced  equal or more in replacement.
  3. No returns on products listed in sale items.