Privacy Policy

TERMS & CONDITIONS
Welcome to the Kilchu website (“the Site,” “we,” “us,” or “our”). Kilchu provides this site as a service to its customers. Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by the following rule below. Additionally, Kilchu reserves the right to modify these terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our site at any time constitutes full acceptance of our service Terms.

 

USAGE RESTRICTIONS

All of the content that appears on the Kilchu web site, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by Kilchu. We are happy for people to share our images, but please make sure that you credit Kilchu and link to www.kilchu.com Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

 

DESCRIPTION OF SERVICE

Kilchu is a designer, manufacturer and retailer of designer-quality goods offered at great values to the consumer. Our products mostly use high quality fabrics and are handcrafted. 

 

NOTICE

Kilchu may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.

 

PRICING POLICY

Prices are inclusive of taxes, but not any custom charges that may occur for international deliveries, or transaction fees that you may be charged by your bank for making a payment in a different currency to your holding account. We reserve the right to adjust any prices or shipping amounts at any time without notice.

We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape and look may occur. If you are not satisfied with your purchase, please review our Returns & Exchanges section for further assistance.

 

PRIVACY POLICY

We make every effort to protect the privacy of our users and customers. As such, this privacy policy sets out how Kilchu uses and protects any information that you give us when you use this website. Your online privacy and security is our priority, and we are committed to ensuring that you are protected. We will not disclose, sell, distribute or lease, personal information that you provide to us including your name, address, telephone number and email address. We do not receive your banking details, credit/debit card number, expiry date, card holder name, or any other information for payments made through our payment gateway, 

 

COOKIES

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

CONTACTING US

If you have questions or suggestions regarding our privacy standards please email contact@kilchu.com

Although we have taken all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.